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Warranty


Warranty Policy

WeatherTech Direct, LLC warrants that our products, when delivered to you in new condition, in original packaging, will be free from any defects in manufacturing, materials and workmanship. Most products come backed with a standard factory warranty.

Exclusions to this warranty include wear due to severe abrasive conditions, chemical contamination, such as spilled gasoline, bleach, etc. We are reasonable people and we believe in customer satisfaction. Depending on the situation, we will either replace your product at no charge or charge you a prorated amount for a replacement.

Please note, if you purchased a WeatherTech Direct, LLC product(s) from an unauthorized dealer, your warranty will not be honored and we cannot offer you the assurances of quality and satisfaction afforded by purchases made through us directly or through authorized resellers. Click here to view dealers currently authorized to sell WeatherTech Direct, LLC products.

To obtain warranty service, you must contact customer support at (800) 441-6287 or (630) 769-1500.

To learn more about the length of warranty entitlements on specific WeatherTech Direct, LLC products, please see details below.

Products with lifetime warranty coverage:

Roll Up Pickup Truck Bed Cover
StarBelt Collection Clothing Belts
**BumpStep Hitch Mounted Step and Bumper Protection
**BumpStep - NHL Teams Hitch Mounted Step and Bumper Protection
**Billet BumpStep Hitch Mounted Step and Bumper Protection
**BumpStep CFL Teams Hitch Mounted Step and Bumper Protection (Canada only)

**Denotes product is fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product and specifically excludes damage caused by impacts, damage from car wash chemicals, etc.

Products with 5-year warranty coverage:

Sunbrella Outdoor Car Cover
Battery Charger for 12 Volt Lead Acid Batteries

Products with 4-year warranty coverage:

FormFit Indoor Car Cover

Products with 3-year warranty coverage:

FloorLiner - Laser Measured for a Perfect Fit
All-Weather Floor Mats - Flexible Floor Mats for your Vehicle
Cargo/Trunk Liner for Cars, SUVs and Minivans
AVM All-Vehicle Mats - Trim to Fit
AVM HD - Heavy Duty Semi-Universal Trim to Fit Mats
AVM Universal Cargo/Trunk Mat for Cars, SUVs and Minivans
TechShade Windshield and Window Sun Shade
TechShade bag
Seat Protector - Seat Cover for your Vehicle
Side Window Deflectors - In-Window-Channel
TechLiner Pickup Truck Bed and Tailgate Protection
UnderLiner Pickup Truck Bed Liner
MudFlaps - Laser Measured for a Perfect Fit
Stone and Bug Deflector
License Plate Frames
Sunroof Wind Deflector
LampGard Headlight Protection
CargoTech Cargo Containment System for your Trunk
RackSack Rooftop Cargo Carrier
OutdoorMat for Home and Business
IndoorMat for Home and Business
BootTray - Mat for Dirty Boots and Shoes
Christmas Tree Mat
Pet Barrier - Keep Pets Secure in your Vehicle
PetSTEP Foldable Pet Ramp
TechCare WaterBlade
TechCare Wash Mitt
TechCare Soaker
TechCare Ready-to-Wash System

Products with no warranty coverage:

Gift Cards
WeatherTech Racing Gear - Shirts, Hats and Jackets
Gift Bag for FloorLiners and All-Weather Mats
No. 3 DOW WeatherTech Chevrolet Diecast Model Cars
Floor Mat Drink Coasters - Surface Protection
Super White Microfiber Cleaning Cloth
Microfiber Finishing Cloth & Quick Detailer
Microfiber Waffle Weave Drying Towel
TechCare Microfiber Applicator Pads

For the below products, satisfaction guaranteed or your money back. Simply return the unused portion and we will refund the original merchandise purchase price.

TechCare FloorLiner and FloorMat Cleaner/Protector (kit and individual)
TechCare Interior Detailer
TechCare Leather Conditioner with Aloe Vera
TechCare Carpet Cleaner with SpotTech
TechCare Interior Glass Cleaner with Anti Fog
TechCare Gentle Car Shampoo
TechCare Wax-Prep Clay Gel Cleaner
TechCare Carnauba Gel Wax
TechCare Heavy Duty Wheel Cleaner
TechCare Acid-Free Wheel Cleaner
TechCare Tire Gloss with Cross-Link Action
TechCare QuikTech Detailer with Carnauba Wax
TechCare Exterior Glass Cleaner with Repel

 

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